EMERGENCIES

Emergency Contact Numbers

04 338 7726

055 509 9835

For emergencies DURING opening hours :

Call in advance to let us know you are coming so we can make the necessary preparations for your arrival. If you are unable to reach us by phone, bring your pet into our hospital and inform the reception team that it is an emergency. 

 

Please note that this is only applicable during opening hours and not when we are closed.

Dubai Veterinary Emergency Services (DVES) schedule

DVES schedule

ABVC – Al Barsha Veterinary Clinic

MVC – Modern Veterinary Clinic

TVH – The Veterinary Clinic

  • We share the emergency and out of hours services with 2 other clinics in Dubai; Al Barsha Veterinary Clinic (ABVC) and Modern Veterinary Clinic (MVC). Collectively we form the Dubai Veterinary Emergency Services (DVES) and you may refer to the schedule for reference.
  • When it is our turn to be on duty, your calls will come directly to The Veterinary Hospital and will be answered by one of our overnight veterinary nurses.
  • When it’s NOT our turn to be on duty, your calls will be diverted to one of the other 2 clinics and you will be asked to go to their premises instead.
  • When your pet’s condition is deemed stable enough to be transferred back to your original veterinary service provider, our veterinarian will advise you accordingly.
  • For ethical and professional reasons, clients are encouraged to return to their original veterinary service provider however they have the right to make that choice themselves.
  • When we are not on call, our emergency phone/ WhatsApp will NOT be attended. All your messages will be answered the following morning when the hospital is open.
  • When we are not on call, Please APPRECIATE that our overnight’s nurse main duty is to care for inpatients needs and not to handle calls and messages correspondences. Should the need arise to communicate with you, you will be informed accordingly.
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